Effective Date: May 09, 2025
SmartCareNavigator.com is committed to safeguarding your personal information when you access our services through mobile devices. This Mobile Privacy Policy outlines how we collect, use, and protect information collected through our mobile applications and mobile-optimized websites.
We collect mobile information to provide and enhance our services related to stimulus aid relief programs and financial assistance. The types of information collected from mobile devices include:
Device Information: Such as device model, operating system version, and unique device identifiers.
Location Data: We may collect location data to provide location-specific services or notifications, with your explicit consent.
Usage Data: Information about how you interact with our mobile app, including navigation patterns, content viewed, and features accessed.
Network Information: Including IP address, network type, and carrier information.
Personal Information: Any information you voluntarily provide through forms, such as your name, email address, and phone number.
No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes. We do not imply or express to other companies that you have given opt-in permission to anyone other than SmartCareNavigator.com.
We use the collected mobile information to:
Deliver Services: Including notifications related to stimulus aid programs and financial assistance.
Enhance User Experience: By tailoring content based on your location and usage patterns.
Technical Support: To identify issues and improve the functionality of our mobile app.
Communication: To send important updates, alerts, or notifications related to your account or services.
Security: To detect and prevent unauthorized access or fraudulent activities.
Analytics: To assess user engagement and optimize app performance.
When you opt into our mobile messaging services, you agree to receive communications related to our services.
Message Frequency: A maximum of 5 messages per month.
Data Charges: Message and data rates may apply based on your mobile plan.
Opt-Out: You can opt out at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE.
Support: Reply HELP for assistance or contact us via email at [email] or by calling [phone number].
Privacy Assurance: No mobile information will be shared with third parties.
We take appropriate measures to secure the mobile data we collect, including:
Encryption: Sensitive data transmitted through the mobile app is encrypted using secure protocols (e.g., SSL/TLS).
Access Controls: Only authorized personnel have access to personal data collected through the app.
Storage Security: Data is stored securely on encrypted servers to prevent unauthorized access.
Regular Audits: We conduct periodic security audits to identify and address vulnerabilities.
To improve our mobile services, we may use tracking technologies, including:
Cookies and Similar Technologies: Used to remember preferences and track user interactions.
Mobile Analytics Tools: Such as Google Analytics for Firebase, to assess app performance and user engagement.
Device Permissions: We may request access to your location or other device-specific features, but only with your explicit consent.
Disabling Tracking: You may disable location tracking or other data collection through your device settings, but this may limit functionality.
We do not rent, sell, or share your mobile information without your explicit permission, except in the following cases:
Legal Compliance: If required by law or in response to a valid legal process.
Protection of Rights: To protect the safety, property, or rights of SmartCareNavigator.com, our users, or the public.
Service Providers: Trusted third parties may process data on our behalf under strict confidentiality agreements.
We retain mobile data only as long as necessary for the purposes outlined in this policy or as required by law. Data that is no longer needed will be securely deleted or anonymized.
Data Minimization: We collect only the necessary data and regularly review retention practices.
User Control: You may request data deletion at any time by contacting our support team.
Our mobile services are not intended for individuals under the age of 18.
Parental Consent: We do not knowingly collect information from minors.
Data Deletion: If we discover that a minor has provided personal information, we will promptly delete it.
Parental Guidance: We recommend parents monitor their children's mobile app usage to ensure privacy.
As a user, you have the following rights concerning your mobile data:
Access and Update: Review and update your personal information directly within the app.
Delete Data: Request the deletion of your personal information via email or phone.
Withdraw Consent: Revoke consent for data collection by disabling permissions in your device settings.
Data Portability: Obtain a copy of your data in a commonly used format.
Your mobile information may be transferred to and stored on servers located outside your country.
Data Protection: We take steps to ensure that your data is treated securely regardless of location.
Legal Compliance: Transfers comply with applicable data protection regulations.
We may update this Mobile Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification: We will notify you of significant changes through the app or via email.
Effective Date: Updates take effect upon posting on our website or mobile app.
User Acknowledgement: Continued use of our services after changes indicates acceptance.
If you have any questions or concerns about this Mobile Privacy Policy or the collection and use of your data, please contact us at:
Email: info@SmartCareNavigator.com
Phone: +012 345 67890
Mail: 123 Street, New York, USA
We are committed to addressing your concerns promptly and transparently.
